TERMS OF SERVICE, COACHING DISCLAIMER, RELEASE OF LIABILITY & PARTICIPATION AGREEMENT

Last Updated: August 17, 2026

PLEASE READ THESE TERMS CAREFULLY.

These Terms are between you and Alabaster Stronghold LLC, an Arizona limited liability company, doing business as “The Stronghold” (collectively, “Stronghold,” “The Stronghold,” “we,” “us,” or “our”).

By purchasing, subscribing to, registering for, accessing, attending, or participating in any Stronghold membership, application, website, coaching session, program, course, video, digital content, community, event, retreat, meeting, activity, outing, or other product or service (collectively, the “Services”), you acknowledge and agree to these Terms.

1. COACHING SERVICES; NO THERAPY OR MEDICAL CARE

Stronghold provides personal-development, mindset, educational, motivational, and coaching services only.

Stronghold, Alabaster Stronghold LLC, and their respective owners, members, managers, coaches, employees, contractors, representatives, and affiliates are not acting as physicians, psychologists, psychiatrists, psychotherapists, therapists, counselors, social workers, or other licensed medical or mental-health professionals.

Any and all coaching, conversations, videos, exercises, materials, recommendations, opinions, communications, programs, or other Services are provided for educational and personal-development purposes only and do not constitute medical, psychological, psychiatric, therapeutic, legal, financial, or other licensed professional advice, diagnosis, treatment, or care.

Stronghold does not diagnose, treat, cure, or prevent mental-health or medical conditions. Coaching is not a substitute for therapy, medical treatment, psychiatric treatment, emergency services, or other professional care. Participants are responsible for obtaining appropriate licensed professional assistance when needed.

2. PERSONAL RESPONSIBILITY & NO GUARANTEES

You acknowledge that coaching and personal development are subjective and individual results vary.

You accept sole responsibility for any and all decisions, actions, behaviors, consequences, and results arising directly or indirectly from your participation in the Services.

Stronghold makes no representation, warranty, promise, or guarantee regarding any particular personal, emotional, social, professional, financial, relationship, health, fitness, business, or other outcome.

Nothing communicated through the Services should be interpreted as a guarantee of results.

3. VOLUNTARY PARTICIPATION & ASSUMPTION OF RISK

Participation in any and all Stronghold Services is voluntary.

Events and Services may include, without limitation, retreats, travel, transportation, physical exercise, recreational activities, swimming, hiking, sports, fitness activities, social activities, meals, outings, third-party facilities, and other activities.

You knowingly and voluntarily assume any and all known and unknown, foreseeable and unforeseeable risks associated with participation, including illness, accident, physical injury, emotional discomfort or distress, property damage or loss, transportation-related risks, acts or omissions of participants or third parties, and other risks inherent in participation.

You are responsible for determining whether you are physically, mentally, and emotionally capable of participating in any activity and for declining participation when appropriate.

4. RELEASE & WAIVER OF LIABILITY

To the fullest extent permitted by applicable law, you hereby release, waive, discharge, and covenant not to sue Alabaster Stronghold LLC, The Stronghold, and any and all of their current or former owners, members, managers, officers, employees, coaches, contractors, volunteers, affiliates, partners, sponsors, venues, property owners, hosts, agents, representatives, successors, and assigns (collectively, the “Released Parties”) from any and all claims, demands, actions, damages, liabilities, losses, expenses, costs, or causes of action arising out of or relating to the Services or associated activities.

This release is intended to apply as broadly as legally permitted, including claims involving ordinary negligence where such claims may lawfully be released, but does not waive liability that cannot legally be waived.

5. THIRD-PARTY ACTIVITIES & PROVIDERS

Stronghold may arrange, recommend, facilitate, or provide access to activities, venues, transportation, lodging, restaurants, instructors, vendors, technology providers, or other third-party services.

Unless expressly stated otherwise, such third parties are independent from Alabaster Stronghold LLC. Stronghold does not control or guarantee their conduct, safety, performance, products, services, facilities, or actions.

To the fullest extent permitted by law, you assume any and all risks associated with voluntarily using third-party services.

6. PAYMENTS; FINAL SALES; NO REFUNDS

Except where otherwise expressly agreed in writing by Alabaster Stronghold LLC or required by applicable law, ANY AND ALL SALES, FEES, DEPOSITS, AND PAYMENTS ARE FINAL AND NON-REFUNDABLE.

This includes, without limitation, memberships, subscriptions, coaching sessions, programs, courses, events, retreats, reservations, deposits, digital products, missed appointments, cancellations, nonattendance, unused Services, and voluntary withdrawal.

Choosing not to participate in, attend, access, or fully utilize purchased Services does not independently create a right to a refund.

Where Stronghold terminates access because of misconduct or violation of these Terms, no refund will be owed except where required by applicable law.

7. CHARGEBACKS & PAYMENT DISPUTES

You agree to contact Stronghold regarding billing concerns before initiating a chargeback or payment dispute when reasonably practicable.

A chargeback, reversal, or payment dispute does not independently cancel or modify contractual obligations or create a right to a refund.

Alabaster Stronghold LLC reserves any and all rights and remedies available under applicable law to contest chargebacks and may provide payment processors or financial institutions with transaction records, acceptance records, communications, attendance records, access logs, and other documentation reasonably necessary to respond to a dispute.

Nothing herein prevents you from exercising non-waivable rights provided by applicable law or your financial institution.

8. SUBSCRIPTIONS & AUTOMATIC RENEWAL

Where a membership or subscription automatically renews, the applicable price, billing frequency, renewal terms, and cancellation method will be disclosed at purchase.

Unless otherwise stated, recurring memberships continue and the applicable payment method may be charged at the stated interval until canceled.

Cancellation stops future renewals but does not retroactively refund amounts already properly charged, except where required by law.

Stronghold will provide cancellation methods, notices, and renewal disclosures required by applicable law.

9. COMMUNITY STANDARDS & MEMBER CONDUCT

Participation in Stronghold is a privilege conditioned upon appropriate conduct.

Members may not engage in any and all conduct that Stronghold reasonably determines to be threatening, violent, abusive, harassing, discriminatory, intimidating, disruptive, defamatory, fraudulent, sexually inappropriate, excessively confrontational, unsafe, dishonest, disrespectful, offensive, invasive of another person's privacy, detrimental to participants, or otherwise inconsistent with the safety, purpose, experience, reputation, operation, values, or integrity of Stronghold or its community.

Members may not stalk, unlawfully solicit, impersonate others, distribute malicious content, interfere with the Services, violate another person's rights, or engage in unlawful activity.

10. RIGHT TO REFUSE SERVICE, REMOVE, SUSPEND OR TERMINATE

To the fullest extent permitted by applicable law, Alabaster Stronghold LLC reserves the right to refuse service and, in its reasonable discretion, warn, restrict, suspend, remove, deactivate, or permanently terminate any person's participation in or access to any and all Services.

This includes removal from the application, social network, online community, coaching programs, groups, events, retreats, activities, or physical premises.

Stronghold may exercise this right when it reasonably determines that a participant violated these Terms or Community Guidelines, engaged in inappropriate conduct, created safety or disruption concerns, interfered with another participant's experience, or otherwise acted contrary to the legitimate interests of Stronghold or its community.

Where circumstances reasonably require immediate action, removal or suspension may occur without advance notice.

Termination for misconduct or violation of these Terms does not create a right to a refund except where required by applicable law.

11. USER CONTENT & COMMUNITY POSTS

You are solely responsible for any and all content you submit, post, upload, transmit, message, or otherwise share through Stronghold.

You represent that you have the right to share such content and that it does not violate applicable law or another person's rights.

Stronghold reserves the right, but assumes no obligation, to review, moderate, restrict, hide, remove, preserve, or otherwise address user content that violates these Terms, Community Guidelines, or applicable law or that Stronghold reasonably considers harmful to the community or Services.

Stronghold cannot and does not guarantee that it will monitor every communication or prevent all objectionable or unlawful conduct by users.

12. PRIVACY BETWEEN MEMBERS

You agree to respect the privacy of other participants.

You may not record, screenshot, reproduce, distribute, publicly disclose, or commercially exploit another participant's private communications, personal disclosures, photographs, videos, or identifying information without authorization, except as permitted or required by law.

Stronghold cannot guarantee another participant will comply with these obligations and is not responsible for unauthorized conduct of independent participants except to the extent otherwise required by law.

13. INTELLECTUAL PROPERTY

Any and all Stronghold videos, courses, recordings, exercises, documents, graphics, designs, written materials, methods, frameworks, branding, trademarks, logos, presentations, and other proprietary content are owned by or licensed to Alabaster Stronghold LLC or its applicable licensors and are provided solely for authorized personal, non-commercial use.

You may not copy, reproduce, record, download where unauthorized, publish, distribute, transmit, modify, sell, sublicense, share account access to, create derivative works from, or commercially exploit Stronghold content without prior written authorization.

No purchase, subscription, or membership transfers ownership of Stronghold intellectual property.

14. RECORDING & MEDIA

Certain events, programs, group sessions, or activities may be photographed, filmed, or recorded.

Where required, applicable notice or consent will be obtained. Any separate photograph, video, testimonial, likeness, or publicity release presented in connection with an event or program shall apply according to its terms.

Private one-on-one coaching sessions will not be recorded by Stronghold unless appropriately disclosed or agreed upon.

15. CONFIDENTIALITY OF COACHING

Stronghold will endeavor to treat personal information shared directly in coaching with reasonable discretion. However, coaching is not psychotherapy, healthcare, legal representation, or another relationship carrying professional privilege merely by virtue of these Terms.

Stronghold cannot guarantee confidentiality of information voluntarily shared with other participants in group programs, events, communities, retreats, posts, or messages.

16. EMERGENCIES

Stronghold is not an emergency, crisis-response, medical, or mental-health service.

The application, messaging systems, coaches, social network, and community should not be relied upon for emergency assistance. Anyone experiencing an emergency should contact appropriate local emergency or qualified professional services.

17. HEALTH & PHYSICAL ACTIVITIES

Physical or recreational activities may involve risk. You are responsible for considering your physical condition, limitations, medications, medical advice, and other circumstances before participating.

You may decline any activity at any time.

Stronghold does not warrant that any particular activity is appropriate for any individual.

18. ALCOHOL, SUBSTANCES & PERSONAL CONDUCT

Participants are solely responsible for their own consumption, possession, use, and conduct involving alcohol or other substances and for complying with applicable law.

Stronghold may remove or restrict any person whose impairment or conduct creates a safety, legal, or behavioral concern.

Nothing herein authorizes unlawful possession, consumption, distribution, or conduct.

19. PERSONAL PROPERTY

Participants are responsible for their own money, electronics, vehicles, luggage, clothing, and any and all other personal property.

To the fullest extent permitted by law, Alabaster Stronghold LLC and the Released Parties are not responsible for lost, stolen, forgotten, or damaged personal property except where liability cannot lawfully be excluded.

20. SERVICE AVAILABILITY & CHANGES

Stronghold does not guarantee uninterrupted availability of its application, website, social network, community, videos, technology, coaches, events, or other Services.

Alabaster Stronghold LLC may reasonably modify schedules, instructors, locations, features, content, programming, pricing, or delivery methods when operationally necessary, subject to applicable law and existing contractual obligations.

Material changes affecting consumer rights will be handled in accordance with applicable law.

21. THIRD-PARTY TECHNOLOGY

The Services may depend upon third-party platforms, payment processors, app stores, internet providers, hosting providers, communication systems, artificial-intelligence providers, videoconferencing systems, or other technologies.

To the fullest extent permitted by applicable law, Alabaster Stronghold LLC and the Released Parties are not responsible for outages, failures, policies, interruptions, security incidents, or acts or omissions of independent third-party providers.

22. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ALABASTER STRONGHOLD LLC, THE STRONGHOLD, AND THE RELEASED PARTIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO ANY AND ALL SERVICES.

Nothing herein excludes or limits liability that applicable law prohibits from being excluded or limited.

23. INDEMNIFICATION

To the fullest extent permitted by applicable law, you agree to indemnify, defend where legally appropriate, and hold harmless Alabaster Stronghold LLC, The Stronghold, and the Released Parties from third-party claims, liabilities, losses, damages, costs, and reasonable expenses arising from your unlawful conduct, violation of these Terms or Community Guidelines, infringement of another person's rights, or content you submit through the Services.

This provision does not require you to indemnify any Released Party for liability that applicable law prohibits from being shifted to you.

24. AGE & CAPACITY

You represent that you are at least 18 years old and legally capable of entering into this agreement unless Stronghold expressly offers a particular Service to minors pursuant to separate parental or guardian consent requirements.

25. GOVERNING LAW & JURISDICTION

Except to the extent otherwise required by applicable law, these Terms and any dispute arising from or relating to these Terms or the Services shall be governed by the laws of the State of Arizona, without regard to conflict-of-law principles.

To the extent a dispute may lawfully be subject to an agreed forum, you consent to jurisdiction and venue in the appropriate state or federal courts located in Arizona.

Nothing herein deprives a consumer of any non-waivable right, remedy, protection, or forum provided by applicable law.

26. SEVERABILITY

If any provision is determined to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent legally permitted or severed as necessary, and the remaining provisions shall remain in full force and effect.

27. NO WAIVER

The failure of Alabaster Stronghold LLC or Stronghold to enforce any provision on one occasion does not waive the right to enforce that or any other provision thereafter.

28. ENTIRE AGREEMENT

These Terms, together with applicable purchase terms, subscription disclosures, event-specific waivers, the Privacy Policy, Community Guidelines, and any other agreements expressly incorporated into a particular Service, constitute the applicable agreement concerning the Services and supersede prior representations concerning the same subject matter, except where otherwise required by law.

29. CHANGES TO THESE TERMS

Alabaster Stronghold LLC may update these Terms from time to time to reflect changes in the Services, business operations, technology, or applicable law.

Material changes will be communicated or presented for renewed acceptance where required by applicable law. Continued use alone will not substitute for affirmative consent where applicable law requires affirmative consent.

30. ACCEPTANCE OF TERMS

These Terms of Service, Coaching Disclaimer, Release of Liability & Participation Agreement (“Terms”) are incorporated into your registration, membership, purchase, or participation in Stronghold.

By acknowledging on the applicable registration, enrollment, purchase, membership, or acknowledgment page that you have read and agree to the Stronghold Terms of Service, you expressly acknowledge and agree that you have been provided access to these Terms, have had an opportunity to review them in their entirety, understand that acceptance is a condition of participation, and voluntarily agree to be legally bound by this agreement with Alabaster Stronghold LLC.

Your acknowledgment applies to any and all applicable memberships, coaching services, programs, content, events, retreats, activities, communities, applications, and other Services obtained or accessed through that registration or membership, subject to additional terms expressly applicable to a particular Service.

Electronic acknowledgment and acceptance shall have the same force and effect as a written signature to the fullest extent permitted by applicable law.

31. ACKNOWLEDGMENT

BY ACKNOWLEDGING THAT YOU HAVE READ AND AGREE TO THESE TERMS, YOU CONFIRM THAT YOU HAVE BEEN GIVEN ACCESS TO AND AN OPPORTUNITY TO REVIEW THEM; THAT YOU HAVE READ AND UNDERSTOOD THEM; AND THAT YOU VOLUNTARILY ACCEPT AND AGREE TO BE LEGALLY BOUND BY THESE TERMS WITH ALABASTER STRONGHOLD LLC, INCLUDING ANY AND ALL APPLICABLE CONDITIONS, DISCLAIMERS, POLICIES, PAYMENT AND REFUND PROVISIONS, ASSUMPTIONS OF RISK, RELEASES, WAIVERS, INDEMNIFICATION OBLIGATIONS, AND LIMITATIONS OF LIABILITY CONTAINED HEREIN.

YOU FURTHER ACKNOWLEDGE THAT THESE TERMS AFFECT YOUR LEGAL RIGHTS AND THAT YOU HAVE HAD THE OPPORTUNITY TO ASK QUESTIONS OR SEEK INDEPENDENT LEGAL OR OTHER PROFESSIONAL ADVICE BEFORE ACCEPTING THEM.