Last Updated: August 17, 2026

Alabaster Stronghold LLC, an Arizona limited liability company, doing business as “The Stronghold” (“Stronghold,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy describes how we may collect, use, process, store, disclose, and protect personal information in connection with The Stronghold website, mobile application, social network, memberships, coaching, communities, programs, events, retreats, communications, and any and all current or future products, features, technologies, and services (collectively, the “Services”).

Stronghold is operated from and based in Arizona, United States. Our practices may vary depending upon the Services and features you use, your choices, permissions, location, and applicable law.

1. INFORMATION WE MAY COLLECT

Depending upon your use of the Services, we may collect:

Account & Profile Information: Name, username, email address, telephone number, profile photo, biography, interests, account credentials, age or date of birth where appropriate, and other information you provide.

Social & Community Information: Posts, comments, reactions, connections, groups, photographs, videos, messages, communications, and other user-generated content or interactions.

Coaching & Program Information: Information you voluntarily provide through coaching, questionnaires, forms, programs, events, retreats, support requests, or communications.

Transaction Information: Memberships, subscriptions, purchases, bookings, payment status, refunds, and transaction history. Payment credentials may be processed by app stores or third-party payment processors rather than directly stored by Stronghold.

Device, Technical & Usage Information: IP address, device type, browser, operating system, identifiers, app activity, interactions, features accessed, crash reports, diagnostics, cookies, SDK information, and similar technical information.

Location Information: We may process approximate location derived from IP address and, if a feature requires it and appropriate permission is obtained, more precise device location.

Device Permissions: Certain features may request access to your camera, photographs, microphone, notifications, contacts, location, or similar device functionality, subject to your permissions and applicable law.

Communications: Emails, messages, customer-support requests, inquiries, feedback, and other communications.

Other Information: Any other information you voluntarily provide through the Services.

2. HOW WE MAY USE INFORMATION

We may use information as reasonably necessary to operate, administer, protect, personalize, develop, and improve any and all Services, including to:

• Create and manage accounts, profiles, memberships, and subscriptions;

• Provide social-networking, community, messaging, coaching, content, programs, events, and other Services;

• Enable users to communicate, connect, post, share, and interact;

• Process purchases, bookings, subscriptions, and transactions;

• Authenticate users and maintain security;

• Personalize content, recommendations, and experiences;

• Provide customer support and communications;

• Develop, test, analyze, maintain, and improve current or future features;

• Conduct analytics and measure use and performance;

• Moderate content and enforce our Terms and Community Guidelines;

• Detect, investigate, prevent, or respond to fraud, harassment, abuse, misconduct, security threats, or unlawful activity;

• Maintain records and resolve disputes or chargebacks;

• Send administrative, transactional, and, where permitted, promotional communications;

• Conduct marketing or advertising where permitted and appropriately disclosed;

• Satisfy legal, regulatory, tax, accounting, insurance, safety, or law-enforcement obligations; and

• Fulfill other purposes disclosed at collection or authorized by you.

3. SOCIAL NETWORK & USER-GENERATED CONTENT

Stronghold is a social and community platform. The Services may allow users to create profiles, follow or connect with others, join groups, create posts, upload photographs or videos, comment, react, message, attend events, and otherwise communicate or interact.

Information you choose to make available through social features may be visible to other users depending upon the feature and applicable privacy settings.

Information shared with another person may be copied, saved, photographed, recorded, redistributed, or otherwise used by that individual outside Stronghold's control. Users should not disclose information to other users that they do not want those individuals to possess.

To the fullest extent permitted by applicable law, Stronghold may review, moderate, restrict, preserve, hide, remove, or disclose user content where reasonably necessary to operate or protect the Services, enforce our Terms or Community Guidelines, investigate complaints or misconduct, protect Stronghold or others, or comply with applicable law.

4. MESSAGES & MEMBER COMMUNICATIONS

Where Stronghold provides direct messages, group messages, comments, or other communication features, communications may be transmitted, processed, and stored as necessary to provide those Services.

To the extent permitted by applicable law, Stronghold may access, preserve, or review communications when reasonably necessary for moderation, safety, technical support, investigation of reported misconduct, fraud prevention, enforcement of agreements, protection of users, or legal compliance.

Communications through Stronghold should not be assumed to constitute legally privileged or professionally confidential communications.

5. COACHING & SENSITIVE INFORMATION

Users may voluntarily disclose personal or sensitive information through coaching, programs, messages, forms, events, retreats, or community interactions.

Stronghold endeavors to handle information provided directly to us with reasonable care and discretion. However, Stronghold provides coaching and personal-development services and is not acting as a physician, psychologist, psychiatrist, psychotherapist, therapist, counselor, or other licensed healthcare provider.

Information shared with Stronghold is not represented as protected by physician-patient, psychotherapist-patient, attorney-client, or similar professional privilege.

Users should exercise particular discretion when sharing sensitive information with other members or in group environments.

6. AI, AUTOMATION & FUTURE TECHNOLOGIES

Stronghold may now or in the future provide artificial intelligence, automated systems, personalization, recommendations, search, moderation, chat, content generation, or other technology-assisted features.

Information submitted to or generated through such features may be processed by Stronghold or applicable technology providers as reasonably necessary to provide, maintain, secure, personalize, or improve those features, subject to applicable law.

Where additional notice, permission, or consent is required by applicable law or platform requirements, it will be provided.

7. HOW WE MAY DISCLOSE INFORMATION

We may disclose information as reasonably necessary to:

Service Providers: Providers of hosting, cloud infrastructure, payments, communications, analytics, scheduling, customer management, security, moderation, AI, customer support, marketing, advertising, or other services.

Other Users: When you choose to make information available through profiles, posts, groups, messages, events, or social features.

Business & Event Partners: Contractors, venues, instructors, transportation providers, event providers, or other partners where reasonably necessary to provide requested Services.

Legal & Safety Purposes: Courts, government authorities, law enforcement, attorneys, insurers, payment providers, investigators, professional advisers, or other appropriate parties where reasonably necessary to comply with law, protect rights or safety, investigate misconduct or fraud, enforce agreements, or respond to legal claims.

Business Transactions: Actual or prospective purchasers, investors, lenders, advisers, successors, or other appropriate parties in connection with a merger, acquisition, financing, restructuring, asset sale, bankruptcy, or other business transaction.

At Your Direction or With Your Consent: Any party you authorize us to provide information to.

We may also use or disclose aggregated, anonymized, or de-identified information where permitted by law.

Stronghold does not currently sell personal information for monetary consideration. If future practices constitute a regulated “sale,” “sharing,” targeted advertising, or similar activity, Stronghold will provide any and all notices, permissions, choices, and opt-out mechanisms required by applicable law.

8. THIRD-PARTY SERVICES

Stronghold may use third-party platforms and providers, including website or application hosting providers, app stores, payment processors, analytics services, communication platforms, scheduling systems, social integrations, AI providers, advertising technologies, videoconferencing providers, and other vendors.

Service providers may process information on our behalf. Other third-party services may operate independently pursuant to their own terms and privacy policies.

Stronghold is not responsible for the independent privacy practices of third-party services we do not control.

9. COOKIES, SDKs, ANALYTICS & ADVERTISING

Stronghold and its providers may use cookies, pixels, SDKs, local storage, device identifiers, and similar technologies for functionality, authentication, security, preferences, analytics, performance, communications, and, where permitted, marketing or advertising.

Technologies and providers may change as the Services develop.

Where applicable law or platform requirements require notice, consent, device permission, or an opt-out mechanism, Stronghold will provide the applicable choice.

Where an application platform characterizes a particular practice as tracking, Stronghold will obtain any platform permission required for such tracking.

10. DATA SECURITY

Stronghold uses reasonable administrative, organizational, and technical safeguards intended to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no application, website, network, transmission, electronic communication, or storage system can be guaranteed completely secure. Stronghold therefore cannot guarantee absolute security.

Users are responsible for protecting their passwords, devices, and account credentials and should promptly notify Stronghold of suspected unauthorized account access.

If a data breach occurs, Alabaster Stronghold LLC will investigate and provide any and all notifications required by applicable law.

11. DATA RETENTION

Stronghold may retain information for as long as reasonably necessary to provide Services, maintain accounts and transactions, fulfill the purposes described herein, resolve disputes, enforce agreements, maintain security, prevent fraud or abuse, defend legal claims, and satisfy legal, tax, accounting, insurance, regulatory, or legitimate business requirements.

Retention periods may vary according to the information, purpose, applicable law, and operational requirements.

When information is no longer reasonably required, Stronghold may delete, anonymize, or de-identify it, subject to applicable law.

12. ACCOUNT & DATA DELETION

Users may request deletion of their Stronghold account and associated personal information through account-deletion functionality provided within the Services or through the external account-deletion or privacy-request method identified on our website.

Upon a valid deletion request, Stronghold will delete or de-identify applicable personal information and associated user-generated content as required by applicable law and applicable platform requirements.

Certain information may be retained where permitted or required for financial or transaction records, taxes, accounting, fraud prevention, security, dispute resolution, enforcement of agreements, legal claims, regulatory compliance, or other lawful purposes.

Information independently copied, shared, or retained by other users or third parties may remain outside Stronghold's reasonable control.

13. U.S. STATE PRIVACY RIGHTS

Depending upon your state of residence and applicable law, you may have rights regarding your personal information, including rights to request access, correction, deletion, or a copy of certain information; obtain information regarding collection, use, processing, or disclosure; withdraw consent where applicable; or opt out of certain sales, sharing, targeted advertising, profiling, or other processing.

The availability and scope of these rights vary by jurisdiction and may depend upon whether applicable statutory requirements or thresholds apply to Alabaster Stronghold LLC.

Stronghold will honor any and all privacy rights required by applicable law and will not unlawfully discriminate against individuals for exercising those rights.

We may take reasonable measures to verify identity or authority and may deny, limit, or retain information where permitted or required by law.

Nothing herein waives, restricts, or limits any consumer or privacy right that cannot lawfully be waived, restricted, or limited.

14. ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS

California residents may have additional rights under the California Consumer Privacy Act, as amended (“CCPA”), to the extent that law applies to Alabaster Stronghold LLC or the applicable processing.

Depending upon applicable law and circumstances, California residents may have rights to:

• Know categories and specific pieces of personal information collected;

• Know sources and purposes for collection, use, sale, or sharing;

• Know categories of third parties to whom information is disclosed;

• Request access to or correction of personal information;

• Request deletion, subject to applicable exceptions;

• Obtain certain information in portable form;

• Opt out of the sale or sharing of personal information where applicable;

• Limit certain uses or disclosures of sensitive personal information where applicable; and

• Exercise applicable rights without unlawful discrimination or retaliation.

Stronghold may collect categories of personal information described throughout this Policy, including identifiers, account and profile information, transaction information, electronic activity, location information, communications, and user-generated content.

Such information may be used and disclosed for purposes described herein, including providing and improving Services, operating social-networking features, processing transactions, maintaining security, preventing fraud or abuse, providing support, conducting analytics, communicating with users, marketing where permitted, and complying with legal obligations.

Stronghold does not currently sell personal information for monetary consideration. If our practices constitute “selling” or “sharing” under applicable California law, Stronghold will provide any and all legally required notices, opt-out mechanisms, preference-signal recognition, and other applicable rights.

The applicability of particular California requirements depends upon applicable law, statutory thresholds, exemptions, and circumstances. Nothing in this section represents that Alabaster Stronghold LLC is subject to a particular California statute where that statute does not legally apply.

15. COMMUNICATIONS & MARKETING

Stronghold may send communications concerning accounts, memberships, purchases, subscriptions, security, events, programs, features, or Services.

Where permitted by law, Stronghold may send promotional communications. Users may unsubscribe from promotional email using the applicable unsubscribe mechanism.

Opting out of marketing does not prevent necessary transactional, account, security, legal, or service-related communications.

Text messages, push notifications, and similar communications will be handled according to applicable consent and opt-out requirements.

16. CHILDREN & MINORS

Unless expressly stated otherwise for a particular Service, Stronghold Services are intended for individuals 18 years of age or older.

Stronghold does not knowingly collect personal information from children through adult-only Services in violation of applicable law. If we learn that information has been improperly collected from a child, we may take appropriate steps to delete the information and associated account.

If Stronghold later offers Services specifically intended for minors, additional age-verification, parental-consent, safety, privacy, or other protections may apply.

17. INTERNATIONAL USERS

Alabaster Stronghold LLC is based in Arizona, United States. Information may be processed or stored in the United States or other jurisdictions where our service providers operate.

Where applicable law requires safeguards concerning international transfers or processing of personal information, Stronghold will implement measures required by applicable law.

18. BUSINESS TRANSFERS

If Alabaster Stronghold LLC, The Stronghold, or any portion of its business or assets is sold, merged, financed, acquired, reorganized, transferred, or otherwise involved in a corporate transaction, information may be transferred as part of that transaction as permitted by applicable law.

19. CHANGES, EXPANSION & FUTURE SERVICES

Stronghold may add, remove, modify, or expand its Services, social features, technologies, integrations, providers, programs, business models, and operations over time.

We may update this Privacy Policy to reflect such changes. The “Last Updated” date identifies the current version.

Where a change materially affects how personal information is processed, Stronghold will provide additional notice or obtain consent where required by applicable law or platform requirements.

Nothing herein authorizes Stronghold to process personal information in a manner prohibited by applicable law.

20. APP STORES & PLATFORM REQUIREMENTS

Distribution or use of Stronghold through Apple, Google, or other platforms may be subject to additional privacy disclosures, permissions, controls, and platform requirements.

Stronghold will endeavor to maintain applicable app-store privacy and data disclosures consistent with the actual operation of the Services.

Platform-level privacy permissions and controls may supplement this Privacy Policy.

21. ARIZONA BUSINESS & APPLICABLE LAW

The Stronghold is owned and operated by Alabaster Stronghold LLC, an Arizona limited liability company.

Alabaster Stronghold LLC will comply with applicable privacy, data-security, breach-notification, consumer-protection, and other legal requirements according to the jurisdictions and circumstances in which those requirements lawfully apply.

Nothing in this Privacy Policy is intended to deprive any person of any non-waivable right or protection provided by applicable law.

22. LIMITATIONS OF THIS POLICY

This Privacy Policy describes Stronghold's privacy practices and commitments. Except where expressly stated or required by applicable law, it is not intended to create contractual or other legal rights beyond those provided by applicable law.

Nothing herein excludes, restricts, or limits any responsibility, obligation, consumer right, or privacy right that cannot lawfully be excluded, restricted, or limited.

23. CONTACT & PRIVACY REQUESTS

Questions, concerns, privacy requests, and account or data-deletion requests may be submitted to Alabaster Stronghold LLC through the contact or privacy-request method provided within The Stronghold application or on The Stronghold website.

We may request information reasonably necessary to verify identity or authority before fulfilling certain requests.

Stronghold will respond to valid requests within the timeframe required by applicable law.

24. CHANGES TO THIS PRIVACY POLICY

Alabaster Stronghold LLC reserves the right to modify this Privacy Policy from time to time to reflect changes in our Services, technology, practices, business operations, or legal requirements.

Material changes will be communicated, and additional consent will be obtained, where required by applicable law or platform requirements.

25. ACKNOWLEDGMENT

By accessing or using The Stronghold Services, you acknowledge that you have been provided access to this Privacy Policy and understand the privacy practices described herein.

Where applicable law or platform requirements require affirmative consent for a particular collection, use, disclosure, permission, or processing activity, Alabaster Stronghold LLC will obtain such consent separately.